Pilot RO-6 consisted in 2 shuttle services. The first shuttle was tested in Brussels, with passengers within the private domain of the UZ Jette hospital campus. This part was successfully concluded in October 2019.
The second shuttle was tested in Gent, at the AZ Maria Middelares Hospital and started in September 2020. Due to multiple waves of COVID-19 in Belgium, passengers could not be surveyed until the Summer of 2021. Passengers were also interviewed for the purpose of a demonstration video.
Have a look at the passenger experience in the video below